Lab 16 • UX Research & Interaction Design
UX Research Synthesis & Interactive Prototype Lab
Cluster qualitative user interview feedback into affinity themes, detect dead-end navigation loops in the checkout prototype, and draft validated design rationale.
Affinity Matrix: User Interview Transcripts
Career Switcher
“I couldnt figure out which python track was meant for non-programmers vs seniors.”
Engineering Lead
“Our company credit card needs GST invoices before we can authorize seat checkout.”
Student
“I clicked "Enroll Now" and got stuck on an empty screen with no back button.”
Data Analyst
“Comparing the 3 syllabus levels took 10 clicks across separate tabs.”
Product Manager
“The pricing showed USD on the landing page but converted without warning at checkout.”
Self-taught Dev
“When the payment failed, the modal closed and my entire 6-field form cleared out.”
Interactive Prototype State Machine
Screen: LANDING
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Dead-End Navigation Vulnerability